Returns & Exchanges
At RAW DENIM, we stand by the quality of our craftsmanship and offer a 30-day return window for all unwashed, unworn items in their original condition. Please note that personalized or hemmed denim products are final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your denim in its original packaging, ensuring all tags are attached and the inclusion of the printed return authorization slip.
- 3.Ship Item Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our artisans inspect the returned goods for quality, your refund or exchange will be processed within 5 to 7 business days.
